DESIGN SERVICES

 

Business Hours

My business hours are Monday through Friday 8:00 AM to 5:00 PM EST. I'm not open on weekends.

I'm also unavailable during the following holidays:

  • New Year's Eve
  • New Year's Day
  • Independence Day
  • Halloween
  • Thanksgiving Eve
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

Design Services I Offer

  • Branding and Logo Design - Icon, brand mark, or word mark that sets your product or business apart.
  • Sitemaps, Flow Charts, and User Flows - Visual decision-making maps.
  • Wireframes - This helps define the layout and placement of components per screen.
  • Prototypes - A full-color blueprint of what a software interface should look like.
  • Landing Pages - A single-page design for email sign-up or a single product sale.
  • Custom Projects - Anything design-related outside my standard templates.

How it Works

  1. Free Consultation - We schedule a 30 minute phone call or video meeting to discuss your project goals and fill out a design brief.
  2. Contract - After the meeting I'll email you a copy of my contract and the design brief with a price quote. Please review it, sign it, send me a copy, and pay the quote to hire me for your project.
  3. Trello - For large projects I'll create a workspace for you. I'll help you break down your project into single tasks and add them as cards in Trello. Then you can arrange your tasks by priority from top to bottom.
  4. Tasks and Revisions - I work on each task one at a time. Trello sends you an email when a task is marked for review or complete. You get unlimited revisions on each task.
  5. Deliverables - Completed tasks include downloadable deliverables.
  6. Time Frame - Depending on the complexity of the request, tasks are completed in 1 - 5 business days.

Design Process

  1. Discover and Empathize - During our meeting, I learn about your goals and pain points. These are written down in a design brief.
  2. Define - My goal during the meeting is to clearly define the problem and the scope of the design solution.
  3. Ideate - I map the project as a flow chart or user flow. Then I make a few versions of wireframes or mockups to provide various options for you to choose from.
  4. Prototype - Once we've agreed on the layout and placement of components, I create a full-color prototype.
  5. Review - We plan another meeting to review the prototype together. This gives you one last chance to make any changes to the design.
  6. Delivery - Once you're happy with the final design, I complete the work and combine all the project files into a zip file and add them to Trello for downloading.

Unlimited Revisions

I offer unlimited revisions of tasks within the narrow scope of service and time frame defined in the design brief. This means while I’m working on your project, I’ll change the design however many times you want, until you’re happy, or we reach the project deadline. If you want to make changes after the project ends, I can create a new design brief with a new quote.

No AI

I do not use any artificial intelligence tools in my design process. Everything I do is hand-polished pixels to ensure human-made quality.

Pricing

I offer two flexible pricing options:

  1. Project Based - After discussing the scope of your project goals. I will calculate a flat fee for the entire project. This is a good option for people who know what they want.
  2. Value-Based Pricing - Value-based pricing is based on a percentage of the value you'll receive from the completed design. This option is useful for large projects or teams that hold meetings to make decisions.

Upfront Payment Policy

Unfortunately, in the past, people have attempted to get free work from me. So, I've instituted an upfront payment policy.

I do not offer hourly plans, split payments, or 30-day invoicing. Because I don’t have time to chase people for outstanding payments.

Before I begin work, my contract and the design brief must be signed by an authorized individual, and the project quote must be paid in full.

No Refunds

Due to the time-consuming nature of my high-quality digital design, I do not offer refunds on any work I perform.

Policy Updates

This page and these policies are subject to change without notice. Please revisit this page to stay informed on my current policies.